Frequently Asked Questions

Note: Your credit card statement will say “MyStyle Custom Products”.

  1. How long is processing and shipping?
    Our disc golf discs take 2-5 days to process. Our ultimate frisbee discs take 5-8 business days to process. Shipping is 2-5 days through USPS, FedEx. or UPS. International shipping can take 15-25 days. Once your order ships, you will receive an automatic email with your tracking number.

  2. I need my disc by a certain date. What should I do?
    Please contact us directly and let us know your order ID (if you have one) and when you need your disc by. Sometimes there will be an additional cost to expedite.

  3. What is the diameter of the disc golf discs?
    All of our discs are 8.5″ in diameter except for the Truth, Verdict, Claymore and Core which are 8.6″.

  4. What weights do the disc golf discs come in and how do I request a specific weight?
    All of our discs start at 170g+. If there is a specific weight you’d like, please enter it in the comments when you checkout and we’ll do our best to get it to you.

  5. Are there discounts for bulk orders?
    Yes. For more information and pricing, please visit our bulk order page.

  6. I already created a design and now I want to edit it. Do I have to start over?
    No, you do not need to start over! Click the link to your design from your email. From that page click “Customize my design”. Your design will reload and you can edit any part of it. It will save as a new design when you are finished.

  7. Will I receive a tracking number?
    Yes. Once the order is ready to ship, we will assign a tracking number to you. Our system will automatically send the tracking number to your email.

  8. What is your return policy?
    Please review our return policy here.

  9. My question isn’t listed here. How do I contact you?
    If additional assistance is needed or you have a question about a product, please contact us at: contact@flydiscs.com. You can also give us a call at our toll free number 1-844-332-3111.