Frequently Asked Questions

Note: Your credit card statement will say “MyStyle Custom Products”.

  1. How long is processing and shipping?
    Our disc golf discs take 2-5 business days to process. Our ultimate frisbee discs take 5-8 business days to process. Shipping is 2-5 business days through USPS, FedEx. or UPS. International shipping can take 15-25 business days. Once your order ships, you will receive an automatic email with your tracking number.

  2. I need my disc by a certain date. What should I do?
    Please contact us directly and let us know your order ID (if you have one) and when you need your disc by. Sometimes there will be an additional cost to expedite.

  3. What is the diameter of the disc golf discs?
    All of our discs are 8.5″ in diameter except for the Truth, Verdict, Claymore and Core which are 8.6″.

  4. Is my image high enough resolution? How will I know if my design will come out blurry?
    We recommend using images that are at least 1000px by 1000px for optimal resolution. If the preview on screen is blurry, it will almost definitely be blurry when printed. If the preview on screen is questionable or slightly blurry, it most likely will be blurry when printed. If your image is clear and not blurry at all on screen, it probably will be OK. If you are unsure, you can always email us your image or design and have our design team double check your image before you use it. To check the image yourself, zoom in on the image until it is the size that it will be on your product once printed. For example, if your image covers an entire disc, zoom in so the width of the image is about 8″. Once printed, your image resolution will look closer to that preview.

  5. Which discs print edge to edge and which have borders?
    Due to the curve of some discs, we add a 1/2 inch white margin to the edge. Flatter discs print edge to edge. The list is below:

    Drivers with 1/2 inch border: -Misselin -Defender -Enforcer -Trespass -Ballista -Bolt -Knight -Saint -Scythe -XXX

    Drivers without border: -Convict -Stiletto

    Midranges with Border: -Buzzz

    Midranges without Border: -Verdict -Evidence -Justice -Suspect

    Putters with Border: -None

    Putters without Border: -Judge -Warden -Gauntlet -Pure

  6. What weights do the disc golf discs come in and how do I request a specific weight?
    All of our discs start at 170g+. If there is a specific weight you’d like, please enter it in the comments when you checkout and we’ll do our best to get it to you.

  7. Are there discounts for bulk orders?
    Yes. For more information and pricing, please visit our bulk order page.

  8. I already created a design and now I want to edit it. Do I have to start over?
    No, you do not need to start over! Click the link to your design from your email. From that page click “Customize my design”. Your design will reload and you can edit any part of it. It will save as a new design when you are finished.

  9. Will I receive a tracking number?
    Yes. Once the order is ready to ship, we will assign a tracking number to you. Our system will automatically send the tracking number to your email.

  10. What is your return policy?
    Please review our return policy here.

  11. My question isn’t listed here. How do I contact you?
    If additional assistance is needed or you have a question about a product, please contact us at: contact@flydiscs.com. You can also give us a call at our toll free number 1-844-332-3111.